Sunday, September 29, 2013

On the Question of Quality

   I will be the first to admit that, perhaps, I ended this reflection on something of a tangent, but if ever there was a time for grandstanding, this was it. 


On the Question of Quality
            When I sat down to write this, I had the intention of being here all day in order to form a long winded argument about the quality of the University system and about how one would go about answering such questions.  Instead, after a brief consideration, I realized that the answer was both more difficult than I originally believed, and, paradoxically, simpler.  Frankly, I think the journey is equally as important as the destination in an understanding of Quality and how it is evaluated in a University setting, and, therefore, I will not spoil the ending just yet but will bid you to follow me along through my thought process as I address the question of Quality.

            The first question which must be answered (or, rather, addressed) is, “what is Quality?”  Quality judgments are ones that we make every day; from choosing which outfits we wear (a question of quality of appearance) to what we eat (qualities of taste and health) to where we choose to work or go to school (qualities of life and happiness).  These might seem a bit reductive, but the point stands.  Even in these cases, you will notice that each of these things, which are being called into question, are evaluated differently (though there are cross-over in most cases, which is why we are using the reductive model and not a more complex schematic).  By this, I mean, one does not judge an outfit by its quality of taste, or what we eat by the quality of life it produces (thought he inverse is the norm).  Each object must be evaluated by qualities that are within its means.  This leads us to the old adage of Einstein, “if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.”  If we place this into the University setting we arrive at: If you judge an engineer by his ability to dissect the rhetoric of Tennyson, he will live his entire life believing that he is stupid.  Within the University, there are infinite situations where this expression may be applied.  It is obvious this line of reasoning illuminates the need for a better evaluative system within the university. But where must one start? And how do we evaluate students? Faculty? Departments? Colleges? Universities as a whole?

            Let us, for simplicity’s sake, start with the simplest unit: the student.  How can we possibly evaluate even the students? Do we evaluate the freshman? the seniors? the graduates? everything in between?  And this leads back to how do we evaluate the students of one discipline against those of another?  I think we can agree that to be able to accurately do anything of the sort would be impossible.  It becomes apparent that until students can be made equally ‘rounded’ academically, the question of identifying and measuring quality is void.  Since we have moved away from the trivium and quadrivium, a move for which I am infinitely grateful, we must not attempt to compare the students for that is impossible, instead, we must address the University itself and the overall Quality thereof.  But here, I think we must only be concerned about increasing Quality as opposed to simply measuring it.  By investing in the University (in terms of money, resources, etc.) we can make it of the highest possible quality.  If the focus becomes one of increasing the Quality of our universities, we will not need to worry so much about the Quality of the students because, if the Quality of the University is truly increased, so will the Quality of the students.  A master potter and novice potter may both make pots, but the master potter, who is consistently supplied with the highest quality materials and the latest pot making techniques, will consistently turn out pots which are less likely to leak or to break than is the novice.  By investing in the University, we invest in the students. 

            All in all, I think we must address the Quality of the University before we attempt to evaluate the constituents thereof.  In a country notorious for consistently undervaluing education, we must be willing to put an end to fretting about the outcome of the University.  Instead, we must ensure that the University is consistently supplied with appropriate funds and resources to remain competitive in the fields of technology and science, humanities and arts, business and education.  By ensuring the Quality of the Universities and always striving to increase that Quality, the University will be able to become more self-sustaining by increasing department size and by being able to produce large departments which are capable of creating supervised internships in order to give students firsthand experience while being able to bring in money to the University.  In these larger departments, upper level students would be able to gain teaching experience while lowering the cost of tuition and eliminating student loans.  I believe that, with the proper resources, the University is able to reach a high enough Quality wherein it will not be only a source of higher education, but an intellectual institution and community that betters, not only itself (and therefore increases its quality from the inside), but also increases the quality of the its environs, from local schools (including Elementary/Middle/High Schools operated by the University) to providing the community with jobs both for graduates of the University as well as non-graduates.  By continually striving to increase Quality of the University System, we can effectively increase the Quality of all members of that system and the surrounding community.      

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